Our Legal and Ethical Policies

Find legal information and resources for Papermedia’s products and services.

 


Terms of Use

Last updated: 31 Aug, 2018

All copyright, trademarks, design rights, patents and other intellectual property rights (registered and unregistered) in and on this site and all content (including all applications) located on this site shall remain vested in paperandmedia.com by Paper and Media, and all associated sites linked to paperandmedia.com by Paper and Media.  You may not copy, reproduce, republish, disassemble, decompile, reverse engineer, download, post, broadcast, transmit, make available to the public, or otherwise use Paper and Media content in any way except for your own personal, non-commercial use.  You also agree not to adapt, alter or create a derivative work from any Paper and Media content except for your own personal, non-commercial use. Any other use of Paper and Media content requires the prior written permission of Paper and Media.  The names, images and logos identifying Paper and Media or third parties and their products and services are subject to copyright, design rights and trademarks of Paper and Media and/or third parties. Nothing contained in these terms shall be construed as conferring any license or right to use any trademark, design right or copyright of Paper and Media or any other third party. For further information, please contact Paper and Media.

The information contained in this web site is subject to change without notice.
Copyright © 2018 Paper and Media. All rights reserved.

 


License Agreement

Last updated: 31 Aug, 2018

Your use of Paper & Media products is based on the software license and other terms and conditions in effect for the product at the time of purchase. Your agreement to these terms is required to use the product. Please be aware that the license that accompanies the product at the time of purchase may differ from the version of the license you can review here. Be certain to read the applicable terms carefully before you install the software or use the product.

Need to know:

When you make a purchase with Paper & Media, your have the right to use in personal and commercial projects. Once you’ve paid us for it, you don’t have to pay us again for the same item. There’s no need to attribute or link back to Paper & Media (unless you’re really awesome and you want to help more people through our products).

What you can do:

You are free to modify the resource. Please be aware we are not legally liable for your use or misuse of our products.

You are free to purchase as many files as you’d like and use each file an indefinite amount of times.

What you cannot do:

You cannot resell, redistributive, give away, license, sub-license, or lease any of our resources to a third party—even if you have purchased it. This license gives you exclusive rights, but those rights are non-transferrable to any third party. You cannot upload our resources for distribution on any website, any media sharing tool, or any marketplace. You cannot offer our files as a separate attachment from any of your work. You cannot use any resources to create file to be sold and cannot include any part of our work.

If you purchase a products from Paper & Media, you can create a theme or template for your business and commercial projects. Please be aware you cannot sell or give away that products or template in any form.

You cannot hot-link to the direct link to a product’s download. You cannot hot-link to images that are hosted by Paper & Media.

Please contact us through email If you want any different licence to use our files.

if you need further clarification on the license agreement. Please write to us and we’ll be happy to help.

 


Sales & Support Policies

Last updated: 31 Aug, 2018

Since paperandmedia.com is offering non-tangible irrevocable goods we do not issue refunds once the order is accomplished and the product is sent. As a customer you are responsible for understanding this upon purchasing any item at our site.

However, we realize that exceptional circumstance can take place with regard to the character of the product we supply.

Therefore, we DO honour requests for support on the following reasons:

Non-delivery of the product: due to some mailing issues of your e-mail provider or your own mail server you might not receive a delivery e-mail from us. In this case we recommend contacting us for assistance. Claims for non-delivery must be submitted to our Support Department in writing within 7 days from the order placing date. Otherwise the product will be considered received and downloaded;
Major defects: although all the products are thoroughly tested before release, unexpected errors may occur. You can report such issues by submitting a Report Ticket on the support page. The Product Team is allowed to rectify the error or defect within 7 days. If a defect is verified and the Product Team fails to correct it within 7 days from the date of the initial complaint letter or Report Ticket provided by a customer, the defect will be considered as “incompatibility of our products with third-party software”, whereas we not provide support for third-party applications. Please be advised, that temporary access to your computer can be requested by the Product Team in order to identify and fix an issue. Failure to provide such access in a timely manner may result in a delayed resolution of the issue. Refusal to provide level of access sufficient for troubleshooting and resolving an issue may lead to declining a support request.
Product not-as-described: such issues must be reported to the Product Team within 7 days from the date of the purchase. Clear evidence must be provided proving that the purchased product is not as it is described on the product description page. Complaints which are based merely on the customer’s false expectations or wishes are not honoured.
Please note that we do not bear any responsibility and therefore we do not satisfy any refund/return/exchange requests based on incompatibility of our products with some third-party software (plug-ins, add-ons, modules, search engines, scripts, extensions etc) other than those which are specified as compatible in a description available on the preview page of each product. We don’t guarantee that our products are fully compatible with any third-party programs and we do not provide support for third-party applications.

Contact Us

Give as much information as you can to help us provide solution to your challenges by submitting your request on the contact form.

Please give it up to 48 hours for a vendor to get back to you on the enquiry. You should accompany this request with detailed and grounded reasons why you submit your request. Please make sure your request does not contradict our Terms and Conditions.

A refund is issued to you upon receipt of a Waiver of Copyright signed by you.

If you have any further questions or concerns related to our refund policy please feel free to contact our Support Department for more information.

 


Disclaimer

Last updated: 31 Aug, 2018

The information provided by this website is for a general, indicative purpose only. Paper and Media will not be liable for any errors in, omissions from, or misstatements or misrepresentations concerning, (whether express or implied), any such information, and will not have or accept any liability, obligation or responsibility whatsoever for any loss, destruction or damage (including without limitation consequential loss, destruction or damage) however arising from or in respect of any use or misuse of or reliance on the information delivered on paperandmedia.com.

To facilitate access by users to information provided by or via other parties, Media Design Labs may provide or assist in providing links to external websites through its pages. Provision of, or assistance in providing, these links gives rise to no statement, representation or warranty, express or implied, that Paper and Media agrees or does not disagree with the contents of any such external sites and Paper and Media will not have or accept any liability, obligation or responsibility whatsoever for any loss, destruction or damage (including without limitation consequential loss, destruction or damage) however arising from or in respect of any use or misuse of or reliance on the contents of any such external websites delivered on or via paperandmedia.com.

By using paperandmedia.com, you agree to accept unconditionally the terms of this Disclaimer and as they may be revised and/or amended from time to time by Media Design Labs without prior notice to you. Please check this page regularly for any revisions and/or amendments which may be made.